The pedagogical employees will of course receive their salary on these days. The government has already calculated your childcare allowance on this.
My child turned 4 or 13 years old during the school holidays and now I still have received an invoice. How is this possible?
The placement agreement continues until the day your child turns 4 or the day before your child turns 13. Even if this day is during a school holiday. And as long as the placement agreement is in effect, you will receive an invoice from us.
By the way, all school holidays are of course included in our price.
To make a payment arrangement, please contact our debtor management employee on tel. 088-3043007 on Tuesdays, Thursdays and Fridays
or by email: firstname.lastname@example.org.
You can contact our customer service via tel. 088-3043043 or mail: email@example.com . The customer service representative will email or send you a form by which you can issue the direct debit authorization.
The invoice I received is for the whole month, a month in which it has been school vacation. How is this possible?
The school holidays and all public holidays of our locations are included in the price. This means you pay the same amount every month.
The price of our playgroups and toddler care is calculated at 40 weeks per year, so without the 12 weeks holiday, but divided over 12 months.
You will therefore also receive an invoice during the holidays.
As a parent, you must pay a parental contribution for a subsidized place in a playgroup. This parental contribution is determined by us on the basis of 3 consecutive monthly salary or benefit slips or your aggregate income via a final tax assessment or income statement. A gross income is the basis, including bonus, 13th month, year-end bonus and holiday allowance. If you work a lot of overtime, we will include the average. In the Parental Contribution Table (see prices ) you can get an indication of the amount to be paid monthly.
If your contribution is higher than you expected, it may be the case that we have not received your income data, or we have not received it completely. You are then placed in the highest category of the Parental Contribution Table. Please ensure that we receive your complete income details. In the month after receipt of your income data, the invoice will be adjusted.
If you do not agree with the income that we have determined, you can contact our customer service on 088 3043043 or firstname.lastname@example.org .
In that case we would like to receive the most recent final income tax assessment, or an overview or statement from an accountant or bookkeeper.
We determine your parental contribution once when your child is placed in a playgroup, toddler care or after school care. You then pay this parental contribution until the end date of the placement, usually when your child turns 4 (in the case of a playgroup or toddler care center) or 13 years (in the case of out-of-school care).
Only if a second or subsequent child of yours is placed with us, we will re-determine your monthly income and parental contribution, and this will also apply to your first child from that moment.
This parental contribution is determined by us on the basis of 3 consecutive monthly salary or benefit slips or your aggregate income via a final tax assessment or income statement.
The basis is your gross income, including bonus, 13th month, year-end bonus and holiday allowance. If you work a lot of overtime, we will include the average. In the Parental Contribution Table (see prices ) you can get an indication of the amount to be paid monthly.
Is your question not listed? Then call: 088 3043043.